Privacy Policy

Last updated: 10/15/2025

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Helan’s Hope & Healing values your privacy and is committed to protecting your personal information. This policy describes how we collect, use, and protect data when you visit our website or use our services.

 

   1. Information We Collect
We collect the following types of information:

• Personal Information: Details you provide through contact or booking forms, including your name, email address, phone number, and any message or information you share.

• Usage Data: Non-identifiable information collected automatically by Wix, such as IP address, browser type, pages visited, session duration, and referring URLs.

• Cookies and Tracking Technologies: Wix and its analytics tools may use cookies to improve functionality and understand how visitors interact with the site. You can manage cookies through your browser settings.

 

   2. How We Use Your Information
We may use your information to:

• Respond to inquiries or requests you submit

• Schedule or manage appointments

• Improve our website and services

• Communicate with you regarding updates or administrative information

• Comply with legal obligations

We will not sell or rent your personal information to third parties.

 

   3. Storage and Security
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

If you become a therapy or evaluation client, all personal health information (PHI) shared in sessions is protected under HIPAA and stored securely according to applicable privacy laws.

 

    4. Third-Party Services
Wix may use third-party tools such as analytics providers, payment processors, or communication platforms. These providers may collect, store, or process data on our behalf according to their own privacy policies.

 

    5. Your Rights
You have the right to:

• Request access to or deletion of your personal information

• Withdraw consent for communications

• Ask questions about how your data is used

To make a request, please contact us using the information below.

 

    6. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

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    7. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:

 

Helan’s Hope & Healing
Email: HelanEssa@yahoo.com
Phone: 904-581-4800